Skip to main content
Game Host Bros logo
Get 20% OFF your first order

Windrose Server Troubleshooting Guide

3 min read

Windrose Server Hosting

Instant SetupDDoS Protected24/7 Support
Get Started

Here are common Windrose server issues and how to fix them. Some of the troubleshooting steps below are officially recommended by the Windrose developers.

Can't Find Server By Invite Code

If your server isn't appearing when you enter your invite code under Play > Connect to Server, work through the steps below.

Quick Tests

  1. 1
    Restart Windrose and Steam.
  2. 2
    Restart your router and PC
  3. 3
    Disable any active VPN. (Alternatively try using mobile data or a VPN: https://one.one.one.one/)
  4. 4
    Temporarily disable your antivirus and firewall.

Verify The Server Is Online

Before going further, double-check that your server is actually online:

  • Log in to the Game Host Bros Panel to confirm the server status.
  • Make sure your game client and server are running the same version. If a game update has released, update your server to match.

Confirm Your Invite Code

  1. 1
    Log in to the Game Host Bros Panel and open File Manager.
  2. 2
    Navigate to /R5/ServerDescription.json.
  3. 3
    If manually specified, restart your server and make sure the Server Invite Code field in Server Options matches what you're entering in-game. Codes are case-sensitive and must be 8 characters long.

Allow Windrose Through Your Firewall

If disabling your firewall in the Quick Tests fixed the issue, add Windrose as an exception rather than leaving your firewall off.

  1. 1
    Search for Windows Defender Firewall in the Start menu.
  2. 2
    Click Allow an app through firewall.
  3. 3
    Click Allow another app and browse to your Windrose installation.
  4. 4
    Make sure both Private and Public are checked.
  5. 5
    Repeat the process for Steam.
  6. 6
    Turn your firewall back on.

ISP / Network Blocking

If nothing else has worked, your ISP may be blocking the STUN/TURN servers Windrose uses for NAT traversal. To test this, try connecting from a different network such as a mobile hotspot.

As a workaround, we recommend trying Cloudflare WARP which routes your connection through Cloudflare and often bypasses ISP-level issues.

If the connection works on another network, the Windrose developers officially recommend contacting your ISP and asking them to whitelist the *.windrose.support domain and port 3478 (UDP/TCP).

Prioritize IPv4 Over IPv6 Advanced

Windrose only supports IPv4 connections. If your network is defaulting to IPv6, you may run into connection problems. This is an advanced fix and should only be attempted if you're comfortable editing the Windows registry.

This fix keeps IPv6 enabled but forces Windows to prefer IPv4.

  1. 1
    Open Command Prompt as administrator. Click Start, type cmd, right-click and select Run as administrator.
  2. 2
    Run the following command: 
    reg add "HKLM\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters" /v DisabledComponents /t REG_DWORD /d 32 /f
  3. 3
    Restart your PC.

To verify the change took effect, run ping google.com in Command Prompt. If IPv4 is now being prioritized, you'll see an IPv4 address such as 216.58.214.78. An IPv6 response would look something like 2607:f8b0:4004:c08::65.

Caution

Editing the Windows registry can cause system issues if done incorrectly.

To revert this change, open Command Prompt as administrator and run:

reg add "HKLM\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters" /v DisabledComponents /t REG_DWORD /d 0 /f

Restart your PC after applying the change.

Related Guides

Back to OverviewChange Server NameConfigure World SettingsConfigure Your Server

Windrose Server Hosting

Instant SetupDDoS Protected24/7 Support
Get Started
Still need help?
Can't find what you're looking for? Our friendly support team is ready to help.
Get Support